ON ALL ITEMS
Product didn’t work correctly, over 3 months to get customer support to find a solution. Replacement product never arrived.
The bulbs are hard to update. Connecting to matter was a problem. I bought 3 bulbs and one will not connect to Google Home.
Had an issue w/ one bulb out of 9 that I've recently purchased. I've reached out to their customer support and the support was awful and almost nonexistent. These folks don't stand by their product.
We're sorry to hear that you're experiencing an issue. We are going to send you a message to get details and make sure this is sorted out for you.
Well, Siri cannot do that yet, but thanks to my purchase of these excellent light bulbs, she has control of my lights at home. I love how easily they connect to the HomeKit. I do not come home to a dark house anymore!! This was a brilliant purchase… literally!!
Work great, easy to set up with matter, just bummed I had to repurchase the bulbs because the previous version weren't matter enabled and they can't push an update for them.