This is the second time the control square for my canvas lights have failed. The 1st was under warranty this time I had to pay. These lights don't get used a whole lot so this is disappointing. The process to diagnose and get a replacement was extremely slow along with missteps by the support team.

This is the third controller I've bought and while the product is great, it's only great if it works. The first one lasted about 18 months, the second one lasted 6 months, I'm hoping this this one will work for a couple of years as it looks like Nanoleaf is phasing out this product.

Website says package includes rigid linker but this was not included. Moreover, instead of support making this right, they offered for me to BUY a pack of linkers and to waive shipping. Seriously?

My Canvas Control Square failed after 6 years of operation. Paid for a replacement Control Square, and upgraded my system to the In-Wall PSU 75 Watt, at the same time. My Canvas is back up and running again. Hopefully we’re set now for the next 10 years ! Just keep adding more Canvas Squares !

The process took longer than I thought to get this panel but glad to have received a working canvas.