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Very happy with the quality, ease of installation and brightness of the lights! Definitely sets the tone for my game room.
I have been trying to find help from nanoleafe and am getting no where
Hi there, We are sorry to hear that you are having trouble with our Lines 9PK + Black Skins product. We apologize for any inconvenience this may have caused you. Our team at Nanoleaf is here to assist you with any issues you may be experiencing. Please reach out to us directly at support@nanoleaf.me and we will do our best to help resolve the issue. Thank you for your feedback and we hope to hear from you soon.
Best,
Nanoleafe Customer Support
These lights add so much to movies and music. Awesome product
I ordered a nanoleaf lines product with black skin. The buying and the delivery process was fast and easy; However, they sent me a used open box product. I was very upset with this. I started a return process which took a long time to get a response after a couple of emails that I sent. After I get a return label, it's been more than 2 weeks now thay they have received the product back from me but haven't refunded my credit card yet. There is no number to call them or no chat service. It's just a web form to submit a message which takes days to get a response or no responses at all I have sent them a couple of emails again to follow up with my refund process, but I haven't heard anything back from them yet. I'm totally unsatisfied with their customer service.
Love the Nanoleaf lines, they them selfs are 5 star. However, when getting a black skins kit, it is missing skins for controller making one component stick out like a sore thumb. Nanoleaf should make and retroactively provide a black controller cover to all who purchased black skins!!