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Technical issues with connecting to Wi-fi/ Google home setup. Factory reset made this worse. Slow support response from Nanoleaf. Lights themselves are nice when working.
I love em, connect up easy and go well with my others. They did take a while to show though, over a month. They did let me know that they were going to be delayed after I emailed them a couple weeks out.
Worth every penny!!
I received this on 1/3. I wrote to nanoleaf support the next day because my product would not turn on. Support takes 2-3 business days to get back to you and then took four emails to agree to send me a single replacement part which did not work!! I sent them another email on Thursday and have not heard back. Avoid this place !
I ordered the Finish Line Bundle, 7 shape Smarter Kit, and an expansion pack (3 shape) on Nov. 25th. Its Dec. 31st and I've only received the expansion pack. I've sent multiple emails and forms, finally receiving an email back from a gentleman named Raphael who basically said they were backed up on orders, also on holiday vacation, and they were sorry. I suppose I'll deal with that. Now I'm getting emails asking to review the products because the order was fulfilled 3 weeks ago?? At this moment unfortunately I can't help but feel scammed and can't suggest anybody buying from this company.