ON ALL ITEMS
I ordered two light stripes, one box arrived missing the item and the other is malfunctioning when attempting to connect to the Nanoleaf app.
Save your money, these lights are cool looking, but unreliable and the customer service is awful.
Very good colors and brightness at an unbeatable price. Works great and sticks where you put it. Just be careful if you have cats, for some reason mine love to chew on this.
I’ve tried everything to get my light strip to work, it’s been two weeks still nothing! It pairs but lights don’t come on
I love my light strip, just need more of them
I had issues with my Hue lightstrips and bulbs, so I decided to switch over to the nanoleaf essentials offering (Thread + Matter!). Control of my lights has gotten noticeably worse. I have one bulb (out of 9 bulbs and 4 lightstrips) that just won't connect; that's not the end of the world – there's bound to be a lemon every now and then. Worse is that the lights that are connected randomly cut out, sometimes returning back on after a second or so but sometimes not for many minutes or more. This happens with multiple lights at least once a day. Using the Apple Home app, making adjustments to a light's color or brightness is almost always noticeably delayed, sometimes failing outright. In the nanoleaf app, forcing firmware updates is a major test of patience; lights fail to connect and the firmware updates take forever, if they work at all. I was excited to shift away from the hub-based Hue platform (itself prone to similar, though far less-frequent issues), but at this point I'm pretty disappointed in nanoleaf. Hopefully some firmware updates down the road will address these issues; I'll keep my fingers crossed. The lights themselves are seemingly well built. The color ranges are nice. I enjoy the angular design of the A19 bulb – feels on-brand. I just wish nanoleaf had the basics ironed out.