Bought 8 bulbs from the Apple Store, one of the bulbs would dim randomly all the time. It would flicker and dim and not function properly. Contacted customer service, several weeks went by and didn’t hear a response so eventually contacted them again. Over a month later I finally received a replacement bulb. This one is worse than the original. Would not buy another bulb.

I have several Nanoleaf bulbs and light strips in my house. I love the convenience and the flexibility they provide. When I ran into an issue with one bulb, the Nanoleaf support was friendly and helpful and they quickly resolved my issue.

Very nice customer service. The rigor was a bit over the top but understood

Great customer service as always with Nanoleaf, thank you! Please let me know if you would like me to send the old bulb back still for testing

I have a total of six Nanoleaf bulbs and two failed me. Had great difficulty with HomeKit and Nanoleaf working together once I had to reset all my settings on an iphone 14 Pro problem. Nanoleaf support worked with me beyond my expectations, especially replacing the two that would not function. But it became a major problem resetting all back to HomeKit, but it’s finally done and all working as expected. Finally Nanoleaf support superior. Thank you