Nanoleaf Canvas | Square | White | 60V Control Square No PSU | CA/USA

$49.99

Did not receive my Nanoleaf item and support will not send me a replacement or refund my order

I showed evidence of a package being delivered with the same tracking and shipping number that was not a Nanoleaf product and was fertilizer. They will not correct the issue and send me my product I ordered. I will move to dispute the charge if support is unwilling to recognize their error.

Faulty Product - Nanoleaf Canvas

Not happy that I purchased a Nanoleaf Canvas and the control square died after such a short time. I purchase 2 control squares just in case it dies again. I have the Nanoleaf Aurora as well. It's older and it's working perfectly fine. No issues. May the failure was engineered. Go figure :)

We are sorry to hear about your experience with the control square for your Nanoleaf Canvas. We understand how frustrating it can be when a product does not meet your expectations. Our team is here to assist you with any issues and we would be happy to offer a replacement for the faulty control square. Please reach out to us here on this link: https://support.nanoleaf.me/hc/en-us/requests/new and we will do our best to make things right. Thank you for your support and understanding.

Amazing customer support

The two times I had to go through customer support for my Canvas panel the Nanoleaf team helped me with ease. Will always recommend their products as the customer service is absolutely amazing.