So far so good lights are great and my neighbors are now ordering as they watched me hang them 2 stories high in the air. I had to go and rent a 38” ladder. Wow, serious workout. It took me 2 full days because of the height on my home. That said it really came out better than I thought it would. I’m extremely satisfied so far. I’d have taken a picture to show you the results but this review panel doesn’t allow for me to take a picture. I recommend these lights and the tech that comes with it. The app works well a bit buggy at first but they’ve sent through an update and all is well. I use Apple home which does not allow for the scenes, I thought it did at one point but as of today I have to login to the Nanoleaf app to get the scenes going. For the holidays the scenes are clutch in my opinion. I wish I had more control via Apple home, but however don’t mind just using Nanoleaf app. In Apple home I can basically turn off, on, increase the brightness etc.. and basic color

I loved how easy these are to install with the template. Love that the wires are hidden under the track. Disappointed with connection to HomeKit and even official app. HomeKit through matter works on a rare occasion. Usually they have no response. The app by Nanoleaf is good but frustrating that I need to connect to the 2.4 ghz wifi every time to use. By default the phone connects to my 5ghz wifi. I have eufy products that connect to the 2.4ghz but I can still use the app when the phone is connected to 5ghz connection. These would be perfect otherwise.

My order came quickly, installation was pretty straightforward and everything is working as expected. The lights look great and were attracting a lot of attention having them on during Halloween. While the kids were getting their candy, the parents were all admiring and asking about them. They aren't without their flaws. They drop WiFi coverage occassionally, causing me to have to unplug them to get them to reconnect. They advertise that each puck is "individually addressable" but that doesn't mean by the purchaser. The wording I feel is misleading. But overall, I'm satisfied with my purchase and hope that continues.

App and overall performance needs lot of improvement and customer service not helpful at all ….waiting for days for a very simple resolution

The Nanoleaf product is top notch.
Unfortunately the customer service and warranty team is not of the same quality.
I purchased a main kit and one extension kit for my home. Upon arrival, I tested everything as directed and it all lit up. I proceed with the installation. As I was installing I could not get the final extension kit to light up. Several emails to customer service, always delayed responses by days. I decided to just buy another extension kit to complete my installation. This kit was then placed on back order, so I continued to try to get the company to replace my original extension kit under warranty with no success. After several more unsuccessful attempts I final ordered another full kit and the final string was replaced and now successfully works. I am still trying to get the company to give me a credit or return my money for the original extension kit order. Going on weeks+ trying to get this resolved.