Nanoleaf Shapes | Rigid Linkers 9pcs | Accessories | Global

$ 205.00

Product Overview

Replacement Rigid Linkers for all Nanoleaf Shapes light panels.

What's in the Box?

[9] Rigid Linkers for Nanoleaf Shapes

Learn more at nanoleaf.me/shapes. Only compatible with the Nanoleaf Shapes product line.

Order never even got sent!

I have placed my order over 40 days ago and got the confirmation email with tracking number etc... now 40 days later it says it still hasn't even been handed to the post service, I sent a ticket in to support to find out what was happening and never even got a reply back, I've ordered a few times from here before without problem but this will for sure be the last time.

We are sorry to hear about your experience with your recent order of our Rigid Linkers. We apologize for any inconvenience this may have caused you. We understand your frustration and we would like to assist you in resolving this issue as soon as possible. Please accept our sincere apologies for the delay in your order. We have checked and can confirm that your order was unfortunately delayed in processing due to unforeseen circumstances. We apologize for the lack of response from our customer support team. We are currently experiencing a high volume of inquiries and are working hard to respond to all messages as quickly as possible. We value your loyalty and would like to thank you for your patience with us. We hope to have the opportunity to serve you again in the future and provide you with a better experience.

1 items missing..

One item is missing..and the support doesnt answer on my maila any more :(

Not what I expected

I saved up for my nanoleaf tiles for what felt like forever and had my design pre-planned in their creative tool. But the nanoleaf panels don’t effectively stick to the wall (it’s just flat apartment paint), some of the connections didn’t work effectively and needed to be replaced, and my whole design has now broken and collapsed on the floor for the third time. It just isn’t worth the money and I’m sad about how everything has turned out.

We are sorry to hear about your experience with our Nanoleaf Shapes and Rigid Linkers. We understand how frustrating it could be to have your design not working as expected. We would like to apologize for any inconvenience this may have caused you. Our team is constantly working on improving our products and we would like to make things right for you. Please reach out to our customer support team at support@nanoleaf.me and we will do our best to assist you with the issues you have been facing. We value your feedback and we will use it to improve our products in the future. Thank you for choosing Nanoleaf and we hope to have the opportunity to provide you with a better experience.

Not a great experience

Reached to support team to see if I could order replacement linkers for the original nanoleaf triangles. These are no longer on the site which i explained and ask if they could assist. They originally said that they weren’t sure but they would look into it . I waited hopeful that they would be able to find what I needed . They replied with an order confirmation of linkers for a different model . I sent email to support letting them know that the picture of the linkers shown was for a different model and I even sent a picture of what the linkers looked like.(the ones for the original nanoleaf triangle) they went on to say that the ones in the order were the ones that I requested even though the picture didn’t show it . I was very hesitant to complete the order but I thought maybe just maybe someone found them and this was the only way to process it . So I went ahead and paid for it . Waiting and too my surprise it was the “wrong linkers” I contacted customer support again notifying them of the error , they ask me to send pictures and I did . And again sent the picture of the linkers that I needed. Request refund and asked how I should go about it . Till this day I have not received a response and I still currently have the wrong linkers which I have no use for. At this point I just won’t do anything further business with the company. Overall products are pretty good when you have the right network connections. But if you are among the few that purchase the early versions of these products. I wouldn’t even waste your time with any troubleshooting or replacement pieces. Just a waste of money and time…

Thank you for taking the time to share your experience with us. We apologize for any inconvenience you have faced while trying to order replacement linkers for your Nanoleaf triangles. We understand your frustration and we are sorry for the confusion caused by our support team.

We will make sure to pass on your feedback to our team and work on improving our processes to avoid such situations in the future. We have already initiated the process for a refund and you will receive an update from our team shortly.

We appreciate your honest feedback and we hope to have the opportunity to serve you better in the future.