ON ALL ITEMS
Controller dies and they send you video links that has nothing to do with it. They know it's a dead controller but don't seem to care.
Hi Jay, we sincerely apologize for the overall experience. Please follow up on your support ticket and we’ll notify our team and get back to you immediately.
Having the same issues everyone else has had. My controller no longer responds to touch, so now I can’t do any sort of reset. Got 13 useless panels on my wall now and the controller seems to always be sold on? Might be time for me to move on to other ambient lighting options.
Hello Jonathan, allow us to help with your Controller. If you could drop our Support Team a message at https://helpdesk.nanoleaf.me/hc/en-us/requests/new, they can further look into this and have it resolved.
Fast shipping and easy install 😃
Absolutely love these lights, worth every penny I spent on them and would recommending them to anyone
stopped working randomly and customer support is no help, signed up to be notified when it's in stock and got a message saying to just keep checking back.
Hello Ian, our apologies for the inconvenience this has caused you. If you can follow up with our support team at http://nanoleaf.me/hello they’ll be able to help you out.