Initially setup with 3 panels. Connected 9 more and can’t reset and identify a 12 panel set. Holding down reset is not resetting m. Even disconnected the other 9. Should be easier to reset to setup again

Arrived with 1 of 12 panels broken. Have been going back and forth with support for weeks to get an rma. No luck so far. Will be submitting a charge back this week. Stick to another brand.

I ordered the 12 pack and an expansion panel because I needed 13. The lights are very expansive which is a con to the lights but not for the function or anything. These lights do use WiFi 2.4 GHz which is why I am somewhat disappointed and knocking the score. You MUST connect these to a 2.4 network and I have a mesh at home that uses 2.4 and 5 GHz. The lights were not connecting properly and I couldn’t use the app to help. I had to use from my provider a router that uses strictly 2.4 GHz just to use these lights with all its features. I wish it was future proof to use both 2.4 and 5 GHz and even include Bluetooth. The lights all work off the main controller. So if they update this piece of the equipment in the future and make this device more capable it would more than worth the money. This product is only a year or so old which is a bummer. Outside of that the product looks great and provides the functionality that I need it for and provided the necessary light for my office space.

Wow😮

Long time Nanoleaf customer. Good experience usually, but this time I never received my order! Customer service has been unresponsive.