ON ALL ITEMS
It’s a Magic and my mom did not understand the expensive purchase before she experienced the product. Now she said it’s was a good investment and bring the atmosphere and vibe to the next level.
I’m very conflicted on leaving a review here. The product itself is fantastic, easy to install, and beautiful to look at. However, the “double infinity bundle”, doesn’t actually come with enough connectors to make that shape (I was one short, and had to order a separate pack and wait another week to finish the design). To me, it seems like deceitful advertising to show a picture of a possible arrangement, but not actually provide the pieces needed to make that arrangement in the respective bundle.
Overall, I would recommend them, but the misleading picture left a bad taste in my mouth about the bundle itself.
Hey Jason, we are genuinely sorry for this experience. Have you reached out to our Support team regarding this issue? We can definitely look into getting this resolved and again we apologize for the confusion, but we should be able to send you anything missing in that bundles without any cost to you.