ON ALL ITEMS
Discount Code
Applied!
Shipping To
Shipping To:
$29.99
Replacement Shapes Controller for use in USA and Canada. Works with Nanoleaf Shapes only (NL42/NL47/NL48 models).
Each Controller supports up to 500 panels. Learn more at nanoleaf.me/shapes. Power supply sold separately.
It’s still not working
Still haven’t received my replacement
There is a problem with the part that I was sent. It is not the right one! What I have is the Elements panels.. the wood looking one. I received the controller for the Shape panel which is solid white and not compatible with the Elements panels. I was very clear about what panels I have but still a mistake was done on Nanoleaf support side of this equation.
I will have to start all over again and ship back the wrong controller panel that was sent to me.. :(
Mon Nanoleaf Shapes ne fonctionne plus. J'envoie un message au service client et on me répond que le problème vient du contrôleur. Ensuite il se propose de me le remplacer, j'envoie des photos comme demandé et puis plus rien... Silence radio après plusieurs relances. Merde quoi, je voudrais savoir si je vais bien recevoir un nouveau contrôleur ! Ils ne sont même pas fichus de me répondre. Sinon à part ça, c'est vraiment merdique leur système de connexion ! C'est foireux, ça ne marche pas, ce n'est pas fiable. Je n'ai jamais eu autant de mal à associer un appareil avec une application téléphone. J'ai perdu plusieurs soirées à cause de ce produit de merde à essayer de le faire marcher en vain.
My original controller stopped working so I contacted customer service. With their guidance I ran a few tests. It was determined that the controller was the issue, therefore customer service sent me a new controller free of charge. My nanoleaf panels are now working great once again. Thanks nanoleaf!