ON ALL ITEMS
Thanks for a great experience. Top notch customer support.
I’m sorry I am having to write this review, I was so so excited to receive your products and it turned out they didn’t work, I went through the LONG process of getting a replacement and that one was faulty as well not I’m going through the same long process and receiving no help or explanation on why it doesn’t work. I was so disappointed and my set up is so incomplete and empty:(
The canvas lights are great. However I cannot sync to ANY phone, even with a replacement control panel. Apple, Samsung or Google,. I can't use the full functionality of the product. Support was very responsive and willing to help but the process isbfar too complicated to solve the problem. I dont know why Bluetooth isn't incorporated rather than a wifi based product. I wouldn't buy this again.
I had to replace the Control panel for my canvas squares and support was very accommodating to send me a working new one.
Nanoleaf was receptive to my issue. It was address and solved my problem. Nanoleaf canvas is a great product and a great company. Enjoying it everyday.